Travel has just become easier for your fur babies after Swissport announced the launch of its Pet Lounge, a dedicated area for the servicing of unaccompanied pets at Johannesburg's OR Tambo International Airport in South Africa.
According to the global leader in airport ground services and air cargo handling, its pet lounge underscores its commitment to animal welfare and is designed to enhance the travel experience for pets.
Pet Lounge is located away from the bustle of the general air cargo warehouse and offers a stress-free calm environment with water service, air-conditioning and calming music for animals.
Swissport South Africa CEO, Khangi Khoza, said that the Swissport Pet Lounge sets a new benchmark in animal handling at an airport in South Africa, making the stay for your special travellers as relaxing as possible.
“The facility reflects our commitment to delivering services that benefit the animals and our customers from airlines and forwarders alike.
“The new location features a dedicated acceptance area for the checking of the animals and their travel documentation, complemented by two separate rooms for pets waiting for their flight, their owner, or a specialized animal handling agent,” said Khoza.
She also added that the Swissport Pet Lounge is managed by a dedicated team trained to handle animals.
“Complying with the International Air Transport Association's Live Animals Regulations (IATA LAR), they ensure the highest level of care and safety.
“Swissport collaborates closely with the South African State Veterinary Service to conduct thorough checks on all imported and exported animals,” said Khoza.
She also noted that not every airline flying to South Africa allows pets to travel with their owners in the cabin; therefore, it is important for passengers who want to fly with their pet to consult a specialised animal handling agent who can provide a crate, process the necessary travel documentation, and inform passengers about potential quarantine regulations in various countries.
“Swissport works closely with these agents and ensures that pets are brought on time to the aircraft or the agent delivering them to their owner in South Africa,” said Khoza.